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Your Privacy. Our Promise.

At ENVEE, we value transparency, trust, and respect. We collect only what is necessary to deliver a seamless experience and we never sell, rent, or misuse your data.

Protecting Your Privacy

This Privacy Policy explains how ENVEE Holdings Inc. ("ENVEE," "we," "our," "us") collects, uses, stores, and protects your personal information when you visit enveeofficial.com or interact with our products and services.

By using our website, you agree to the terms outlined here. We are fully compliant with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.

If you have any questions, please contact our Data Protection Officer at privacy@enveeofficial.com.

What We Collect and Why

Category Examples Purpose
Personal Information Name, email, shipping address, phone number To process orders, shipping, and communication
Payment Details Card or PayPal information (securely processed) To complete transactions
Account Data Login credentials, order history, preferences To manage FitFlux and Archive memberships
Device & Usage Data Browser, IP address, cookies, time zone To optimize website performance and user experience
Marketing Preferences Email opt-ins, product alerts, surveys To share updates, offers, and journal insights
Digital Product Passport (DPP) Product authenticity QR data To verify ownership and sustainability traceability

Only What's Needed. Nothing More.

We use your data to:

  • Process and deliver orders securely
  • Manage your ENVEE account, including FitFlux membership and Archive resale
  • Provide customer service and resolve issues
  • Personalize your experience and recommend relevant products
  • Improve our website and service performance
  • Send brand updates, sustainability reports, and exclusive member content (with your consent)

ENVEE never sells or shares personal data with third parties for profit.

How We Protect Your Information

Your information is stored on secure, encrypted servers located in the United States and Europe. We use enterprise-level encryption (AES-256), secure socket layer (SSL) protection, and two-factor authentication (2FA) across all systems.

All transactions are processed through PCI DSS-compliant payment gateways such as Shopify Payments, PayPal, or Stripe.

Access to your data is restricted to authorized ENVEE personnel only, and all partners comply with our confidentiality agreements.

Enhancing Your Experience

ENVEE uses cookies and analytics tools (Google Analytics, Meta Pixel, Shopify Insights) to understand user behavior and improve our online experience. Cookies allow us to remember your preferences, wishlist items, and FitFlux membership data.

You can control your cookie preferences via the banner on our website or your browser settings. For detailed information, visit our Cookie Policy.

You Control Your Data

Under GDPR and global privacy laws, you have the right to:

  • Request a copy of your personal data
  • Correct, update, or delete your data
  • Withdraw consent for marketing communications
  • Request account deletion (including DPP data)
  • File a complaint with your local Data Protection Authority

To exercise these rights, contact privacy@enveeofficial.com. We will respond within 30 days of your request.

How Long We Keep Your Data

We retain your information only as long as necessary to fulfill our legal, tax, and operational obligations:

Retention Periods:

  • Orders & invoices: 7 years
  • Account data: Until you delete your account
  • Marketing subscriptions: Until you unsubscribe
  • DPP & Archive ownership data: For the lifetime of the product

After These Periods:

  • Data is securely anonymized or deleted
  • No personal identifiers remain
  • Only aggregated statistics are retained
  • Full compliance with data protection laws

Our Trusted Partners

We work only with partners that meet our security standards. These may include:

Payment & Platform:

  • Shopify, Stripe, PayPal (payments & checkout)
  • Easyship / Asendia / ShipBob (logistics)
  • LoyaltyLion / Klaviyo (rewards & marketing)

Technology & Innovation:

  • EON / Avery Dennison (Digital Product Passport management)
  • Google Analytics (website optimization)
  • Meta Pixel (advertising optimization)

Each partner maintains its own privacy policy and is contractually bound to process data safely.

For Adults, Not Minors

ENVEE does not knowingly collect data from individuals under the age of 16. If you believe a minor has provided personal data, contact us immediately at privacy@enveeofficial.com, and we will delete it promptly.

Keeping You Informed

ENVEE may update this policy periodically to reflect regulatory changes or system improvements. The latest version is always available at enveeofficial.com/policies/privacy-policy.

Last Updated: October 2025

Questions About Your Privacy?

Our Data Protection Officer is here to help. Contact us with any questions about how we handle your personal information.

privacy@enveeofficial.com

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